How do I create a trip from my email?

Forward a confirmation to your personal import address.

How do I create a trip manually?

Start a new trip from the Trips screen in a few seconds.

What can I add to a trip's itinerary?

Flights, hotels, transportation, events, pet care, and anything else.

Can I edit or delete a trip?

Yes — trips and their items can be changed or removed anytime.

What do the little icons on my trip cards mean?

They show, at a glance, what's booked and what's still to sort out.

Does Trips IQ work without a signal?

The Trips IQ app keeps your trips on your device

How do I import a booking from my email?

Forward a confirmation to your personal import address.

My forwarded email didn't import correctly — what now?

A few common reasons, and what you can do about it.

Do you have an inbox sync feature?

Who's reading your inbox anyway?

What is Trip Planning?

A reusable checklist of things you usually sort out before a trip.

How does the "still to book" reminder work?

Each trip shows what's left to arrange, and updates as you book.

How do I store my passport for expire reminders?

Add it under Settings — the expiry date is what matters most.

Why am I warned that my passport is expiring?

Many countries require six months' validity beyond your trip.

Where does the safety information come from?

Official advisories, local emergency numbers, and more.

What are the "Things to do" suggestions?

Top-rated spots around your destination (a Premium feature).

What is the Cultural Guidance & Local Customs section on my trip?

Cultural Guidance & Local Customs

Why don't I see Cultural Guidance for my destination?

No Guidance for my destination?

What's the difference between Free and Premium?

Free covers the essentials; Premium removes the limits and adds extras.

How do I get help or contact support?

Reach us anytime through the in-app support area.

How does Refer a Friend work?

Share your link or QR code — earn free Premium when a friend becomes a paying member.

Why am I being asked to re-agree to the Terms?

90 day agree to terms

Is there a mobile app?

Yes — for iOS and Android, using the same account.