Deleting your account

You can delete your Trips IQ account yourself. You do not need to contact us.

How

In the app, open Menu → Settings. On the website, go to Settings → Profile. Scroll to Delete Account and confirm with your password.

What happens right away

• Your subscription is canceled. You are not charged again.
• Every document you uploaded is deleted from our storage.
• Any passport details you saved are deleted.

You can't recover any of that, so download anything you want to keep first.

What happens after 14 days

Your account and your trips are kept for 14 days in case you delete by mistake. Sign in during those 14 days and your account carries on as normal, with your trips still there. Your documents and passport details will not come back.

After 14 days, we permanently delete your account and everything left in it.

If you cannot sign in

Use the contact form, which does not require an account, and we will help.